Benefits of Using Mediation for Special Education Conflict Resolution

• Focus remains on the student and finding a workable solution.
• Parties control the outcome.
• Participants feel it is worth the effort to maintain a working relationship for the sake of the student.
• May lower the financial and emotional costs of conflict.
• Parties more likely to reach a workable agreement that is individually tailored to the parties’ needs.
• Facts, feelings and desired outcomes can be discussed.
• Parties identify new options to resolve their issues.
• Mediation provides an opportunity for creative, win-win solutions.
• A trained and experienced neutral party, who is not a decision- maker, creates a safe environment that allows parties to communicate their points of view.
• Points of agreement and disagreement can be clarified.
• Mediation is provided at no cost to the parties.